We are able to offer some routine Nursing appointments now, please call Reception on 01323 730537 if you need to see a Nurse. For GP appointments, please call Reception, leave a message for your GP who will then call you back at some point usually the same day or see our Home Page and register for online consultations as these are proving very popular and are very easy to use as communication with your GP.
Please be mindful that all patients must wear a face covering on entering the Surgery. We cannot provide these for you. Also please only attend at the time of your appointment, we are asking patients to wait outside the Surgery until their allocated time slot. Only patients with a booked appointment can come into the Surgery. We are also taking your temperature before you come into the Surgery.
If you think you have come into contact with someone that has Coronavirus or think you may have Coronavirus, please do not come to the surgery but follow the links below for further information and guidance on how to manage this.
We have also had to temporarily suspend online appointment booking so that patients can be triaged over the phone before they attend the surgery.
Update - 15th May 2020 - our Nurses will be able to see patients for booked appointments - a full list of available appointments is under the separate appointments tab on the Home Page.
For further information on the planned merger between Bolton Road, Green St and Enys Road surgeries please open the attachment ... Merger Information we also have a patient survey for you to complete if you have time asking for patient views on the pending merger... you can access this here Patient Survey re Merger
Need to see a GP or nurse in the evening or at the weekend?
Appointments are now available - ask our Reception team for more details. Please note however that for evening and weekend appointments, you may be seen at a different surgery and not by your own named GP, but the Doctor will have full access to your Medical Record.
You can read our CQC report under the practice policies tab
GDPR - Protection of Data - Please see our updates stored under Practice Policies
Update available on appointment slots - please see under the Appointments Tab
FREE NHS HEALTH CHECKS ! for patients between the age of 40 and 74, click here for more information ...
NHS Health Checks
Our Electronic Prescription Service - Prescriptions are generated here and then sent electronically to your Pharmacy. If you have not already nominated a Pharmacy of your choice, please contact Reception and let them know.
HSCIC Data Extraction – Fit Note Data
All Practices have received a communication from HSCIC about the extraction and publication of fit note
data. The extraction is intended to allow the DWP to collect data on fit note usage in order to inform
policy development and evaluate the Fit for Work service, and the data will be fully anonymised.
This information will be published by this Practice on our noticeboards and on our Website.
or on their noticeboards providing links for patients to obtain further detail. Data will not be extracted for
those patients for whom a Type 1 objection has been recorded.
Data will be collected in February (to include fit notes issued from December 2014) to be published in
spring 2016. Aggregated data will be published on the HSCIC website at CCG level and above.
Don't forget to book in advance if you need Travel Health advice.
Please let us know what you think about our services. The Friends and Family Test is just one tick and takes less than a minute to do you can take our Friends & Family Test via the Home Page, just click the box titled Online Services.
All patients registered at Bolton Road Surgery are allocated a "named GP"
USING YOUR MOBILE PHONE NUMBER TO SEND HEALTH RELATED TEXT MESSAGES
If you have given your mobile phone number to Bolton Road Surgery, we may text you about certain services, such as flu vaccinations for eligible patients. We will not send any personal health information.
If you would prefer not to receive such messages, please let us know in writing or email us at firstname.lastname@example.org to Opt out.
Out of Hours Telephone :
Monday to Friday between 8am and 8.30 and between 5.30pm and 6.30pm there is a new out of hours number to dial - 0845 145 0121. After 6.30pm and at weekends you can dial 111 for assistance .
What is NHS 111?
- A simple, free to call, easy to remember three digit number that is available 24 hours a day, 365 days a year
- NHS 111 directs patients to the service that is best able to meet your needs taking into account your location, the time of day you are calling and the capacity of local services.
When should I use 111?
- When its not a life threatening situation and, therefore, is less urgent than a 999 call
- When you cannot see your own GP, for instance when it is closed or your are away from home
- When you feel you cannot wait or are simply unsure of which service you require
- When you require reassurance about what to do next