Online Consultations

Engage Consult

The Engage Consult online consultation system is available to all of our patients. You can use it to tell us about your problem and request medical advice using your smartphone, tablet or PC. This will allow us to manage non-emergency requests far more quickly and efficiently. This means we can respond more quickly to patients. During the Covid-19 crisis, we are limiting the number of face to face appointments – patients must have an initial consultation by telephone or online first.

Engage Consult makes it so easier for us to quickly decide how best to help you with the least amount of hassle and disruption to your day: we call you back to discuss, provide advice, prescribe or if necessary, arrange for you to see a clinician at a time that works for you.

Please follow this link to register for an account to use this facility. We can only accept messages if you have registered. Please do not register as a ‘guest user’.

Please click the links below for the patient guides on how to use Engage. If you have signed up for an NHS login in order to book appointments or to order repeat prescriptions, you should be able to use the same login details.

Patient Guide No 1 – How to sign up for online consultations with your GP Practice.

Patient Guide No 2 – How to send a message to your GP Practice using Engage Consult.

Livi

We also use the Livi system for video appointments with a GP on your phone or tablet. You can download the Livi app to your mobile phone or tablet by clicking on one of the links below

Download on the App Store
Get it on Google Play

You can also visit www.livi.co.uk for more information.

Livi GP’s are all GMC registered NHS GPs’s, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

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